The blog.
Practical guides on shipping software, automating operations, and integrating AI, written by the people who build it.
How these are written: we use AI in our writing process. The research, the sourcing, the arguments and the judgement calls are ours, and every factual claim is checked against a primary source before it goes up — usually the vendor’s own documentation, quoted and linked. We would rather say that plainly than have you wonder. The longer version is here.
35 articles, page 6 of 6
How to find your Google reviews — the ones you wrote, and the ones about your business.
How to find your Google reviews: every review you’ve written on Maps, plus every place a business owner can read reviews of their business, and why counts differ.
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How to leave a Google review, on your phone or your computer.
How to leave a Google review from your phone or computer in about a minute: what you need first, how to write one worth reading, and why a review sometimes takes a while to show up.
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How to get more Google reviews (without breaking Google’s rules).
How to get more Google reviews from the customers you already have — the ask that works, the gating trap that gets profiles penalised, and how to automate the whole loop.
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How to respond to Google reviews: good, bad, and flat-out unfair.
How to respond to Google reviews at every star rating (5-star, 3-star, 1-star, and the fake ones) in a way that wins the next customer instead of the argument.
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Your Google rating is your real homepage.
Customers judge you in the map pack before they ever see your website. How to treat your Google Business Profile like the front door it actually is.
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