How to find your Google reviews — the ones you wrote, and the ones about your business.

Two very different people type "my reviews on Google" into a search bar. One of them wrote a review of a taco place in 2021 and wants to find it again. The other one owns the taco place, and wants to know what everyone has been saying about it.

This guide covers both of you, in that order. First, how to pull up every review you’ve ever written — desktop and phone — plus why one of them might have vanished. Then, for the owners: every place to read reviews of your business, why the review count on your profile rarely matches what you can see, and why checking manually is the habit worth breaking.

Finding every review you’ve written

Your reviews don’t live in a settings page or your Google account dashboard. They live in Google Maps, under a section called Your contributions — which is exactly why nobody finds them on the first try.

On a computer:

• Open Google Maps and make sure you’re signed in to the right Google account.
• Click the Menu button at the top left.
• Click Your contributions.
• Click Reviews. Every review and star rating you’ve posted is listed there.

On your phone, it’s the Google Maps app, not the browser:

• Open the Google Maps app and tap Contribute at the bottom.
• Tap View your profile.
• Tap See all reviews.

From either list you can also edit or delete anything you’ve posted: click More (the three dots) next to a review, then choose Edit review or Delete review. One quirk worth knowing — if you edit a review, its displayed date changes to the date of the edit, not the original post.

What everyone else sees

Every review you write is public, and it’s attached to your profile name and photo. Anyone who taps your name on a review can browse your other contributions. If that makes you slightly queasy about a 2am review you left an airline, Maps has profile visibility settings — and you now know exactly where your full list lives, so you can prune it yourself.

Why a review you wrote disappeared

Sometimes you post a review, and it never shows up on the business’s page — or it was there last month and now it isn’t. There’s no notification when this happens, which is why it feels so strange. A few documented reasons cover most cases.

New reviews are checked against Google’s content policies before and after they appear, and that check can delay a review by a few days. Reviews that break a policy — off-topic rants, conflicts of interest, anything that reads as spam — get removed, and removed reviews aren’t restored. The scale here is enormous: Google’s April 2026 announcement reported 292 million policy-violating reviews blocked or removed in 2025 alone.

Automation at that scale isn’t perfect, and Google acknowledges its spam systems occasionally sweep up legitimate reviews by mistake. Reviews can also go missing when a business merges duplicate profiles, or when Google temporarily disables reviews for an entire business category. If your review was genuine and it vanished, it most likely tripped an automated filter — there’s no appeal path for reviewers, so the practical fix is to rewrite it in plainer terms and repost.

Now for the owners: every place to read your business’s reviews

If you manage a Google Business Profile, you’re not looking for reviews you wrote — you’re looking for reviews written about you. Those live in a few different places, and each one shows you something slightly different.

The first row is the one you’ll use daily. Because Business Profiles are managed directly inside Search and Maps now, searching your own business name while signed in surfaces your management panel, and Read reviews puts every review — and a reply box — in front of you. The Reviews Management Tool is the odd one out: it exists for tracking reviews you’ve reported, and it’s where you’ll see statuses like "Decision pending" if you’ve flagged something. That whole process has its own guide: how to delete a Google review.

Why your review count doesn’t match what you can see

At some point you’ll count the reviews on your profile, compare it to the number Google displays, and find they disagree. A customer swears they left you a review and it’s nowhere. The count dropped by three overnight. This is the single most common review mystery owners bring us, and it’s rarely sinister.

Google doesn’t publish a line-by-line reconciliation, but its own missing and delayed reviews documentation covers the usual causes: new reviews held for a policy check that can take a few days, reviews removed for violations (which are never restored), profile merges that take days to consolidate, and spam filters that occasionally remove legitimate reviews by mistake. A gap between the count and the visible list usually means some reviews are in one of those in-between states.

The honest takeaway: if a legitimate review vanished, the reviewer reposting it in plainer language succeeds more often than any support ticket. And if the review that vanished was a fake one-star — that’s the enforcement system working exactly as designed.

Checking manually is the amateur tier

Here’s the uncomfortable part. If your system for monitoring reviews is "I look when I remember to," then a one-star review can sit unanswered for two weeks — right at the top of your profile, in front of every single person deciding whether to call you.

The numbers make that expensive. BrightLocal’s 2026 Local Consumer Review Survey found that 97% of consumers read reviews for local businesses, and 89% expect the owner to respond. A profile with an unanswered complaint isn’t neutral — to the people reading it, silence looks like the complaint is accurate and nobody’s home.

Businesses that grow don’t check their reviews. They get alerted the moment one lands, and respond while it still matters.

The mechanics aren’t complicated: every new review triggers an alert to someone whose job is to see it, every review gets a response the same day, and every completed job triggers a review request so the volume keeps climbing. That last part matters more than most owners realize — the same survey found 74% of consumers care most about reviews from the last three months, so a steady stream beats a great average that stopped growing in March. The playbooks for both halves are here: how to get more Google reviews and how to respond to Google reviews.

Wiring that up — alerts, response workflows, automated review requests, and reporting that shows the average climbing — is exactly what we build under reputation management. If you found this page by searching for your own reviews, you’re set: Maps, Menu, Your contributions. If you found it by searching for your business’s reviews, the search itself is the tell that nothing is watching them for you. Book a strategy call and we’ll fix that part first.